Order Processing & Delivery Time

Your order will be processed as soon as possible. Items in stock normally ship within 3-4 business days. Back-ordered items or custom built/special order may take up to six week before we deliver .

We also only ship to the billing address on file with your credit card company and/or bank. Please verify your address before you submit your order to ensure the quickest possible processing and delivery.

Shipping Pricing

All orders will be ship with UPS Standar service unless we find a faster and or safer option for the same price. Local pick up (directly from the warehouse) is available but Québec taxes will apply. All shipments are fully insured through the carrier and high dollar orders may require a signature on delivery for fraud protection. Large and/or heavy orders may ship truck freight which we will contact you about.

If you have any questions/issues regarding your order, shipping costs, etc., please contact us via email info@justengineering.ca or by phone (438) 821-0201.

Return Policy

Refund eligibility for returns is as follows:

  • Within 30 days of invoice date: Refund or store credit on parts only, less a 30% restocking fee
  • After 30 days of invoice date: NO RETURNS, REFUNDS OR STORE CREDIT

Refunds or store credit will be given on parts only and excludes shipping or any other charges. All parts must be returned in the original packaging, with all supplied parts, cannot be damaged (scratched, dented, etc.) or installed and must be in the original new condition as received. All returned parts must be sent freight prepaid and fully insured. We recommend using Fedex/UPS ground services with the insured value at the retail price of what’s being returned. We also recommend shipping the original package in a larger box with added padding for better protection. Returned parts that are damaged during transit to us are non-returnable. Certain parts are non-returnable, including but not limited, special order and custom built orders, none standar colour parts items, and closeouts.

Reminder: all returns within 30 days are subject to a 30% restocking fee and must include all original packaging, manuals, and supplied parts.

For all returns please contact us via email or telephone and get an RMA Number authorizing your return. We will do our best to work with you and ensure your best needs are met. Returns will not be accepted without an RMA #.

These terms & conditions apply to all phone, online and walk-in orders.